According to research carried out by SCA (manufactures of Tork products), there’s a Europe-wide move towards daytime cleaning which is forcing office workers and cleaning staff to work closer together than ever before. But how comfortable is this situation for office staff?
The role of cleaning staff is shifting overnight from being an invisible force to an integrated part of the daytime workings of an office. The changeover from nighttime to daytime cleaning has gathered pace over the past few years. Facilities service managers are increasingly recognising the cost and sustainability benefits of reducing the number of hours spent heating and lighting their buildings while cleaners fulfill their roles.
The switch brings challenges as the two workforces learn to interact with one another.
The Tork study revealed that workplace staff felt comfortable around some cleaning tasks – but not others. For example, nearly 89% of respondents said they were happy for toilet paper and soap to be replenished during the working day. But six out of ten objected to carpets being vacuumed around them while 57% felt uncomfortable when their desk area or cubicle was cleaned when they were working.
The study also revealed how office workers regarded cleaning teams. Just over 77% said they routinely greeted the cleaners at their workplace while 0.6% said they never did. But only half the respondents claimed to actually know any of the cleaners’ names. This seemed to be more due to a lack of communication than a lack of interest, however, as a total of 49% of employees wanted cleaners to interact with them as co-workers, while only 14% said they preferred cleaners to remain in the background without interfering with their work.
However, the survey showed that office staff clearly see the value of cleaners’ work, with a a strong majority of 84% saying workplace cleaning has a direct impact on the quality of their working life. 71% feel that cleaning has a positive effect on their company’s profitability.
What are your thoughts on daytime office cleaning?