‘We just want to make you happy’ Landlords message to Tenants according to research..


With the number if people renting a home in the UK increasing, new research has found that competition between landlords to attract the best tenants is also on the rise.

A survey conducted by Endsleigh Insurance found that 90% of landlords have gone out of their way to make their tenants welcome and 41% say they would unreservedly go the extra mile to keep their tenants happy – all great news for tenants!

Landlords are trying their best to keep tenants happy, with 28% of landlords saying they would absorb the cost of rental increases to keep reliable tenants in their property for a longer period and 40% saying they would redecorate at their tenants’ request.

After a realistic rental price for the area, landlords believe that the most important thing to their tenants is a professional clean prior to moving in while for tenants think it is reliable Wi-Fi installed before moving-in.

Poor tenants and damages’ ranked as the biggest current concern to landlords with 20% saying so, followed by 19% citing having their property vacant for too long and 15% the rising cost of maintenance.

‘Despite their ongoing differences about who is treated more fairly, tenants are showing more authority than they previously did and expecting more too. It’s obvious that landlords are doing what they can to create the best accommodation possible,’ said David Hadden, head of property at Endsleigh Insurance.

He pointed out that what’s most important is open communication, a clear understanding of who holds which responsibilities and a level of appreciation between each party so everyone can get along.

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