We have come across a report published by The Tenant Deposit Scheme (TDS), which confirms that cleaning continues to be the dominating issue concerning deposit disputes, with a 50% rise seen over the last five years. The report claims that cleaning has consistently been the commonest dispute in cases brought to the TDS and arises in around half of the cases they deal with (58%).
In 2015, the proportion of disputes involving cleaning claims climbed again and is now at its highest level since the start of the scheme. The second most common cause of disputes is damage to property (52%), followed by redecoration (32%), gardening (17%) and rent arrears (10%).
Landlords & agents are increasingly faced with dirty properties at the check-out stage, which highlights the need for tenants to ensure either they carry out a proper end of tenancy clean themselves (read our previous post for DIY end of tenancy cleaning guide) or hire a professional end of tenancy cleaning company to deal with the clean.
Many tenants fail to leave their property in the same condition at check-out and are often very surprised when they are told that professional cleaning is required. If an area or item was clean at check in, it should be left clean at check-out. The most common cleaning issues centre around:
- Stained and marked carpets;
- Ovens – which cause the most problems;
- Heavy lime scale to kitchen and bathroom fittings
- Grease deposits throughout the kitchen – surfaces and cupboards may look clean, but will feel sticky to touch;
- Thick dust & cobwebs, particularly around furniture and on the ceilings; and
- Dirty windows that have not been cleaned during the term of the tenancy.
At the check-out stage, tenants should be made aware of the areas requiring cleaning and the potential costs involved. Landlords and agents will ensure any charges they claim, are a fair reflection of the property’s condition at the start of the tenancy. A detailed inventory & checkout with both words and pictures will provide the ultimate proof of condition of the property in question, including cleanliness.
If you’d like to find out more information about end of tenancy cleaning or want to book a professional end of tenancy cleaning company to help with your clean, contact the guys at ProClean Team on 020 8742 1808 or email email@example.com.